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EasyVista
EasyVista

Solution by process

IT has an opportunity to support digital transformation across the enterprise, and an integrated cloud based IT Service Management (ITSM) software tool is paramount to success. In contrast to the old, complex, or simple-but-not-sophisticated service desk solutions, EV Service Manager is a versatile, powerful, and easy way to manage service delivery for your organization.

EasyVista streamlines change management by automating approvals, impact analysis, and risk assessments, enabling IT to efficiently implement changes with minimal risk to service continuity and compliance. The platform’s flexibility allows it to adapt seamlessly to specific business projects and while automating implementation processes across departments.

EasyVista’s predictive incident resolution leverages AI to identify issues before they impact users, automating detection, prioritization, and remediation to keep services running smoothly and prevent disruptions.

Automate infrastructure and operations with EasyVista’s I&O management, streamlining asset provisioning, monitoring, and maintenance to improve operational efficiency and free up your team for strategic initiatives.

Combine incident and problem management to ensure fast resolution and root-cause elimination. With automated logging, intelligent prioritization, and AI-driven diagnostics, your team can resolve incidents quickly while proactively addressing underlying issues to prevent recurrence.

Gain full control of IT assets with EasyVista’s asset and configuration management, which centralizes asset tracking, dependency mapping, and lifecycle management for a complete view of your environment.

Speed up service delivery with EasyVista’s request fulfillment, automating approvals, provisioning, and tracking to provide users with fast, seamless access to the resources they need. With customizable, no/low-code configurable workflows, the platform empowers IT teams to tailor processes easily to meet specific business needs, enabling efficient and adaptable service delivery without the need for complex software development.

THE ANALYSTS’ POINT OF VIEW - SP

Discover why EV is recognized in the Gartner® Magic Quadrant for its innovate approach to IT Service Management. Learn how our platform drives cost efficiency, enhances IT maturity, and supports enterprise-wide digital transformation. Download the full report to see why EV stands out, and how it can benefit your organization.

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