OTRS
is now part of EasyVista
. Stronger together. 
By automating the discovery and dependency mapping process, EV Discovery helps reduce manual effort, minimize errors, and keep systems running smoothly.
Say goodbye to the complexities of managing IT assets and hello to a more efficient, proactive IT management process that allows you to focus on business outcomes and have real-time visibility into your assets.
Conduct agent and agentless discovery to identify all physical and cloud-native IT assets.
Visualize relationships between IT assets
Ensure consistent and accurate asset data across your CMDB
Aggregate data from various discovery tools
Integrated with EasyVista’s full spectrum of IT solutions
Unlike standalone tools, EV Discovery is natively built into the EasyVista platform, ensuring your ITSM, remote support, endpoint management, and monitoring all run on unified data. Keep information flowing across teams, enhance collaboration, and unlock richer, more reliable insights—without breaking the connection. Welcome to smarter, more streamlined IT management
Our proven platform, strong values, and passionate team of professionals make up our identity. As IT loyalists, we are committed to providing superior ITSM and ITOM solutions that are innovative and sustainable.
Our proven platform, strong values, and passionate team of professionals make up our identity. As IT loyalists, we are committed to providing superior ITSM and ITOM solutions that are innovative and sustainable.
Connect with our sales team to discover the power of EasyVista’s platform. Schedule a personalized demo today and see how EasyVista can streamline operations, boost productivity, and support your digital transformation.
Unify IT service management, remote support, monitoring, and automation into a single, integrated platform.
Gain a complete, real-time view of your entire IT landscape, encompassing physical, virtual, and cloud assets in a single unified platform. EV Discovery empowers your team with deep, actionable insights by automatically detecting, tracking, and mapping every device, application, and resource within your environment. Whether you’re managing on-premises infrastructure, remote endpoints, or multi-cloud deployments, EV Discovery ensures you have a comprehensive, continuously updated view of how all your assets and services are interconnected.
Discover how EV products empower customers by supporting diverse and complex needs, driving efficiency, and maximizing value across ITSM, ESM, and various industries.
Streamline your IT operations by automating the discovery, normalization, and configuration of assets across your entire environment. With EV Discovery, repetitive and time-consuming tasks are handled efficiently allowing your team to focus toward higher-value, strategic initiatives that drive business growth.
Harness the power of a full integration with EasyVista’s ITSM, ITOM, and IT monitoring solutions. EV Discovery ensures that your asset data is continuously synchronized, enabling your teams to work from a single source of truth. With everything connected, you gain a holistic view of your IT environment, allowing for faster decision-making and more efficient workflows. This can greatly enhance collaboration across IT functions, breaking down operational silos and fostering collaboration across teams.
With the EasyVista Platform, you get a modular and scalable solution that adapts to your organization’s needs, reducing complexity and lowering total cost of ownership. Whether you start with core ITSM capabilities or expand into asset management and infrastructure monitoring, EasyVista empowers you to deliver end-to-end IT services that drive business success and elevate user experiences.
Discover how EV products empower customers by supporting diverse and complex needs, driving efficiency, and maximizing value across ITSM, ESM, and various industries.
Automate the discovery and management of IT assets and endpoints in a single, unified platform. With EV Discovery and EV Reach sharing the same CIS server and agent, IT teams can manage both asset discovery and endpoint support seamlessly without having to deploy multiple agents or to deal with disparate systems.
In a hurry to get setup? We offer on-boarding consulting services as well as training.
The New Paradigm of ITSM by Stephen Mann
The New Paradigm of ITSM by Stephen Mann
Ebook
The New Paradigm of ITSM by Stephen Mann
Download ebook
info.easyvista.com/the-new-paradigm-of-itsm
GLS's Digital Transformation in Asset Management
GLS's Digital Transformation in Asset Management
Webinar
GLS's Digital Transformation in Asset Management
Watch now
info.easyvista.com/customer-webinar-gls-auto-lending
EV Discovery Datasheet
EV Discovery Datasheet
Datasheet
EV Discovery Datasheet
Download datasheet
info.easyvista.com/customer-webinar-gls-auto-lending
