From IT Infrastructure Monitoring to Actionable Insights

EV Observe empowers IT and Ops teams in mid-sized to large enterprises and managed service providers to stay ahead in complex IT environments. With its unique “IT Weather” visualization, EV Observe translates raw IT data into clear, actionable insights, enabling teams to quickly understand system health, pinpoint risks, and prioritize actions.

Take Your IT Monitoring to the Next Level

EV Observe streamlines end-to-end monitoring, giving your team a unified view for proactive incident management and smoother service continuity – all from one platform. Simplify service continuity and focus on what matters most as your team gains comprehensive control and improved service resilience!

From IT Infrastructure Monitoring to Actionable Insights

EV Observe empowers IT and Ops teams in mid-sized to large enterprises and managed service providers to stay ahead in complex IT environments. With its unique “IT Weather” visualization, EV Observe translates raw IT data into clear, actionable insights, enabling teams to quickly understand system health, pinpoint risks, and prioritize actions.

Comprehensive IT Monitoring

Tracks all essential infrastructure components to deliver up-to-date insights across your IT environment

IT Weather Status

Delivers a clear view of IT health, spotlighting system performance and priority areas needing immediate attention.

Unified Oversight

Consolidates data from multiple monitoring tools into a single view

Integrated ITSM for Proactive Incident Resolution

Powers automated workflows and synchronizes data within EV Observe

Scalable Architecture

Monitors effortlessly across multiple sites and diverse IT assets

End-to-End Visibility and Control within a Unified Platform

EV Observe integrates directly with ITSM and ITOM on a single, unified platform. By connecting support and operations within one system, it eliminates data silos and accelerates response times. EV Observe simplifies monitoring from end to end, giving teams proactive control over incident management and service continuity—all in one view.

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THE ANALYSTS’ POINT OF VIEW

Discover why EV is recognized in the Gartner® Magic Quadrant for its innovate approach to IT Service Management. Learn how our platform drives cost efficiency, enhances IT maturity, and supports enterprise-wide digital transformation. Download the full report to see why EV stands out, and how it can benefit your organization.
Solution by process

Live Health Visualization and IT Monitoring

Get a powerful, instant snapshot of your IT health with EV Observe’s “IT Weather”, empowering teams to pinpoint active issues and prioritize actions smoothly. With real-time visibility on what is running and where intervention is needed, your IT teams can stay ahead of disruptions and ensure optimal performance.
SOLUTIONS BY INDUSTRY

INDUSTRY SPECIFIC EV SERVICE MANAGER SOLUTIONS

A proven platform, strong core values, and a team passionate about IT excellence—that’s EasyVista. As trusted experts, we are dedicated to delivering innovative and sustainable ITSM and ITOM solutions that empower organizations to achieve their goals.

Connect with our sales team to discover the power of EasyVista’s platform. Schedule a personalized demo today and see how EasyVista can streamline operations, boost productivity, and support your digital transformation.

The power of a unified ITSM platform

With the EasyVista Platform, you get a modular and scalable solution that adapts to your organization’s needs, reducing complexity and lowering total cost of ownership. Whether you start with core ITSM capabilities or expand into asset management and infrastructure monitoring, EasyVista empowers you to deliver end-to-end IT services that drive business success and elevate user experiences.

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current plans

Discover how EV products empower customers by supporting diverse and complex needs, driving efficiency,
and maximizing value across ITSM, ESM, and various industries.

Digital Employee Experience
IT Self Service
yes
yes
yes
Service Bot (Available on Ms Teams)
o
2
unlimited
Experience Level Agreement
yes
yes
yes
Digital Experience Monitoring
o
o
o
Synthetic Monitoring
o
o
o
Enterprise Service Management
HR Case Management
yes
yes
yes
Facilities Case Management
yes
yes
yes
IT Support & Delivery
Event Management
yes
yes
yes
Incident Management
yes
yes
yes
Self Help for Support Agent
O
O
yes
Problem Management
yes
yes
yes
Service Request Management
yes
yes
yes
Knowledge Management
yes
yes
yes
Service Portfolio
yes
yes
yes
IT Remote Support
O
yes
yes
IT Process Automation
O
O
yes
Unattended Endpoint Management
O
yes
Yes
Active Directory Integration and Management
O
yes
Yes
Password Reset
O
yes
Yes
Software Deployment
O
yes
yes
IT Infrastructure & Operations
EV Discovery
o
o
o
IT Infrastructure Monitoring
o
o
yes
CMDB
yes
yes
yes
Change & Release Management
yes
yes
yes
Capacity Management
yes
yes
yes
Continuity Management
yes
yes
yes
IT Strategy & Governance
Project Management
yes
yes
yes
Financial Management
yes
yes
yes
Asset Management
yes
yes
yes
Contract & License Management
yes
yes
yes
Service Level Management
yes
yes
yes
Green IT
o
yes
yes
Configuration
Design Studio
yes
yes
yes
Connect Studio
yes
yes
yes
Options
Chatbots - Virtual Support Agents
X
1
Unlimited
Service Apps
2
4
Unlimited
Hosting Options
Document Storage
10 GB
20 GB
50 GB
Test platform
Included
Included
Included
Dedicated BI platform
Included
Included
Included
Security Options
TDE Encryptions
10 GB
20 GB
50 GB
Disc Encryptions
Included
Included
Included
SecNumCloud
Available
Available
Available

Scale monitoring for growing environments

With a multi-tenant architecture, EV Observe supports large, complex IT landscapes, making it a reliable choice for MSPs and large enterprises that need flexible, scalable monitoring.

Visualize IT health instantly

The “IT Weather” view simplifies IT monitoring, presenting complex health data in an easy-to-read, live status map, so IT teams can instantly prioritize issues that matter most.

Effortlessly track your IT health with the dynamic “IT Weather” dashboard—a smart, visual tool that transforms complex monitoring data into a live, intuitive map. Designed for rapid decision-making, it empowers IT teams to identify and address critical issues in real-time, focusing on what matters most to keep systems running smoothly and reduce downtime.

Monitor IT systems for full-spectrum visibility

EV Observe’s robust, real-time monitoring covers your entire digital ecosystem—from networks and applications to cloud and IoT—delivering an uninterrupted, comprehensive view of IT health and performance with no blind spots.

Elevate Your IT Maturity with the EV Platform

Unify IT service management, remote support, monitoring, and automation into a single, integrated platform.

Solutions by process

Incident Management Becomes Proactive

Get ahead of issues with advanced dependency mapping and instant alerts. With EV Observe, IT teams can quickly identify and resolve potential problems before they escalate—cutting down on manual troubleshooting and keeping systems running smoothly.

Options

Unlock the power of AI: EV Pulse AI
Streamline your workflows with ITSM automation
Unlock the potential of your data
Connect across systems
Quadrant Knowledge Solutions

SPARK Matrix™ for IT Service Management Tools, 2024

Research in Action

2024 Vendor Selection Matrix™ for ITSM AND ESM Platforms

analyst report

Gartner® Market Guide for ITSM Platforms

FEATURED RESOURCES

Infographics

Unlocking the power of SLAs

Unlocking the power of SLAs

Infographic

Unlocking the power of SLAs

Download

Case Study

Eau de Paris

Eau de Paris

Case Study

Eau de Paris

Read the success story

EBOOKS

Challenges in Monitoring of Information Systems

Challenges in Monitoring of Information Systems

Ebook

Challenges in Monitoring of Information Systems

download ebook

Datasheet

EV Observe Datasheet

EV Observe Datasheet

Datasheet

EV Observe Datasheet

Download

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