key features

Unlock new levels of efficiency and agility with EasyVista’s intelligent suite of solutions. From the powerful automation of EV Pulse AI to the intuitive workflow creation of Easy Design, our tools are designed to empower IT teams and streamline operations. Elevate your ITSM strategy and deliver measurable impact across your organization.

EV Pulse AI

EV Pulse AI is the embedded intelligence layer that brings next-level automation and insights to the EasyVista platform. Powered by advanced AI models, including generative AI, it elevates decision making, automates repetitive tasks, and delivers actionable insights in real time. Unlock innovation and drive efficiency across your operations with the power of EV Pulse AI.

EV Insights

EV Insights is an advanced analytics and reporting solution built into EV Service Manager, giving ITSM teams the power to transform complex data into actionable intelligence. Visualize trends, make data-driven decisions, and improve service outcomes—all directly within your workflows.

Easy Connect

Easy Connect the EasyVista Platform’s powerful integration layer, enables connectivity across all your systems and processess. It ensures smooth data flow across systems and processes, enabling IT and business operations to work in harmony. Unify your digital ecosystem and drive organizational success with Easy Connect.

technology integration

EasyVista seamlessly integrates with hundreds of third-party systems, offering extensive interface options to meet your organization’s unique needs. Our platform ensures a low total cost of ownership (TCO) through cost-effective licensing, streamlined administration, and fast implementation, empowering you to maximize value and efficiency.

THE ANALYSTS’ POINT OF VIEW

Discover why EasyVista has been recognized as a Leader in ITSM and ESM in the latest Vendor Selection Matrix by Research in Action!

Adapt the Interface to Your Organization

Our Service Manager platform supports even the most complex requirements, while bringing a new level of simplicity, agility, and mobility required to make cloud based IT Service Management (ITSM) software easy to use and easy to deliver.

Comprehensive ITIL and ITSM Processes 

Support for key ITSM processes like Incident, Problem, Change, Service Request, all aligned with ITIL best practices.

Advanced Remote Control

Secure, comprehensive remote control for a multiple devices

AI-Driven Automation

Automate tasks, improve decisions, and enhance service responses using AI and machine learning.

Comprehensive IT Monitoring

Tracks all essential infrastructure components to deliver up-to-date insights across your IT environment

Unified Oversight

Consolidates data from multiple monitoring tools into a single view

Endpoint Management

Flexible support for attended and unattended endpoints

Request a personalized demo

Get in touch with one of our knowledgeable representatives to learn how the EasyVista Platform can transform your IT operations:

Cut IT costs by 50%

Boost support agent productivity by 25%

Lower incidents and ticket volumes by 20%