Patrice Barbedette, as CEO of EasyVista, is responsible for shaping the company’s global vision, driving strategic innovation, and leading the organization towards continued profitable growth. With a deep understanding of technology and innovation, Patrice has transformed EasyVista into a very customer-centric organization, supporting the company’s accelerated success in IT service management.

Before joining EasyVista, Patrice founded the SaaS company Jobpartners, which was successfully sold to Taleo and later acquired by Oracle. He then served as Senior Vice President of HR Solutions at Oracle for the Europe, Middle East and Africa region, where he led key initiatives and expanded the company’s global HR customer portfolio.

Patrice brings more than two decades of experience in scaling high-growth companies and positioning them for long-term success in competitive global markets. Patrice is an alumnus of London Business School and Nancy Business School and is based at EasyVista’s global headquarters in Paris.

As EasyVista’s Global Chief People Officer, Cristina Zenati Costanzo is responsible for shaping and executing the company’s global talent strategy, fostering a people-centric culture, and driving organizational growth through strategic HR leadership.  

With extensive experience in human resources management and degrees in psychology and social science, Cristina is an expert in building strong, high-performing teams. Prior to joining EasyVista, she served as an HR partner at IDEXX Laboratories, where she played a key role in enhancing the employee experience and accelerating corporate growth across multiple countries, and prior to that, she worked in the new tech industry. Cristina is focused on talent development and retention, ensuring that EasyVista attracts and nurtures the best talent worldwide.  

Cristina holds a degree in human resources management, psychology, and social science, and is based at EasyVista’s global headquarters in Paris. 

As Chief Financial Officer at EasyVista, Pauline Caillard is responsible for shaping and executing the company’s global financial strategy, driving operational excellence, and ensuring continued profitable growth across all regions.  

With a strong background in finance, Pauline has worked for leading international companies, such as Carrefour, L’Oreal, and most recently, Criteo, a leader in digital advertising technologies. Her experience in the tech industry has equipped her with resilience, flexibility, and a deep understanding of how finance and central functions drive strategic decision making and business success.  

Pauline holds a master’s degree from HEC Paris Business School and is based at EasyVista’s global headquarters in Paris.  

As Chief Technology Officer at EasyVista, Michael Cohen is responsible for driving the company’s global security and technology strategy, focusing on accelerating innovation and enriching the product portfolio to meet evolving market needs.  

With extensive experience in tech leadership, Michael previously served as Technology Director for Egencia, contributing to the global development of its platforms, and as CTO for TraceOne. He is also the founder of Foracto, a consulting firm in technology for private equity. Michael was recognized with the 2021 CIO Award for “IT for Business” in the “Reconstruct” category and named one of the 20 leaders in digital transformation by Deciders Innovation in 2021.  

Michael holds a master’s degree in econometrics and is based at EasyVista’s global headquarters in Paris.  

As EasyVista’s Chief Customer Experience Officer, Emmanuel “Manu” Bagaglia is responsible for ensuring that EasyVista customers get measurable results throughout their journey by delivering a proactive, value-driven customer experience at a global scale.  

Manu brings 19 years of experience with Sierra Wireless, where he held various global leadership roles across the entire customer lifecycle—from pre-sales to implementation, onboarding, adoption, and expansion. He has also worked for Nokia and LivaNova as a software engineer and project manager. With a proven track record in developing customer retention strategies, Manu is dedicated to enhancing customer outcomes and ensuring long-term success with EasyVista’s solutions.  

Manu holds an electrical engineering degree from Polytech Sorbonne and is based at EasyVista’s global headquarters in Paris.  

As Chief Marketing Officer at EasyVista, Enrico Celotto is responsible for leading the marketing department and driving strategy to fuel the company’s next phase of growth. With more than 18 years of experience in digital and traditional marketing, Enrico specializes in cloud technologies, customer experience management (CXM), and artificial intelligence.  

Enrico has held senior marketing roles at Irideos/Retelit S.p.A (formerly KPNQwest), Cloud Academy, expert.ai, and most recently at Doxee, where he was CMO and responsible for leading the company’s marketing and brand recognition strategy. His expertise in both digital and traditional marketing across diverse industries enables him to effectively position EasyVista for continued expansion.  

Enrico is an alumnus of the University of Naples Federico II and is based at EasyVista’s Milan office.  

ìAs EasyVista’s Chief Revenue Officer, Jim Cumella is responsible for leading the company’s revenue generation strategy and driving growth through high-performing sales teams.

With more than 20 years of experience building and leading go-to-market teams in enterprise software and SaaS, Jim specializes in fostering customer-centric strategies that deliver profitable growth and exceptional customer satisfaction.

Jim has held multiple CRO roles, including at Cherwell Software, which was acquired by Ivanti, and he subsequently managed Ivanti’s Enterprise Service Management business. Most recently, he served as CRO at Stratasan, a data analytics provider acquired by Syntellis. Earlier in his career, Jim held senior sales leadership positions at cybersecurity companies, such as Imperva and Cyberbit.

Jim is a graduate of Fordham University and is based in Ft. Lauderdale.

As Chief Operating Officer at EasyVista, Evan Carlson is responsible for driving operational excellence, expanding platform capabilities, and overseeing ARR growth and optimal EBITDA. With more than 20 years in the technology industry, Evan focuses on aligning cross-department efforts to fuel EasyVista’s continued success.  

Evan joined EasyVista in 2010 as the Vice President of Sales, North America, and the company’s first U.S. employee. Prior to becoming COO in 2023, he served as Chief Revenue Officer from 2020 to 2022. His career includes value-creation roles at OPNET, Optinuity, and Visual Networks. Evan is a former member of the HDI Strategic Advisory Board and is an active contributor to industry programs and speaking engagements.  

Evan holds a bachelor’s degree in economics and is based in the New York metro area.

As Chief Product Officer at EasyVista, Loïc Besnard leads the company’s product strategy, product management, and product marketing initiatives to drive innovation and growth. With more than 15 years of experience in the IT industry, including deep technical sales expertise, Loïc specializes in IT Service and Operations Management, technical sales, and digital transformation.

Since joining EasyVista in 2009, Loïc has held several key leadership roles, including Senior Director of Product Marketing, Head Technical Evangelist, and Global Pre-Sales Director. During this time, he has been instrumental in shaping EasyVista’s growth and technical sales operations, fostering international growth, and advancing customer success worldwide.

Loïc has extensive experience in IT service and operations management and is based at EasyVista’s global headquarters in Paris.