EasyVista is a recognized software provider specialized in helping organizations simplify IT Service Management by making it easy to deliver and easy to use for today’s enterprise. EasyVista respects individual privacy of its customers, employees, business partners, visitors and others (Persons Concerned). EasyVista is vigilant to comply with the laws of the countries in which it does business regarding Personal Information that is collected, used, stored, processed and disclosed.

 

This Privacy Policy (“Policy”) applies to:

Data collected on EasyVista web-sites for sales and marketing purposes.
Data collected for accounting, human resources management and other administrative purposes.
Services, applications and platforms that refer or link to the Policy.

 

Regarding consent, EasyVista offers Persons Concerned, a choice to opt-out of uses and disclosures of their data that are incompatible with the purposes for which that data was originally collected or subsequently authorized.

When acting as data processor for a customer, EasyVista is not responsible for the obligations of the data controller to obtain from Persons Concerned the appropriate consent to transfer and process their data to EasyVista. A data processing agreement is available for EasyVista customers. As a data processor, EasyVista will not sell, rent, or trade with third parties for their marketing purposes any personal data collected.

In the event that sensitive personal information (pertaining to your racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, information related to an individual’s health or sexual preference, as well as biometric identifiers, such as finger and voiceprints, and information as to commission or alleged commission of a criminal offense or any related proceedings) to be used for a new purpose or transferred to the control of a third party not acting on behalf of EasyVista, the data subject’s explicit consent will be obtained prior to the new use or transfer of the data, unless such new use or transfer is: (1) in the vital interests of the data subject or another person; (2) necessary for the establishment of EasyVista’s legal claims of defenses; (3) required to provide medical care or diagnosis; (4) necessary to carry out EasyVista’s obligations in the field of employment law; or (5) related to data that are manifestly made public by the data subject. In these cases, data subjects are given notice of such use.

EasyVista takes reasonable and appropriate physical, technical, and organizational measures to protect personal data in its possession from loss, misuse, unauthorized access, disclosure, alteration, and destruction. Even with all these safeguards in place, no method of transmission over the Internet is totally secure and EasyVista does not guarantee the security of personal information transmitted via the Internet.

EasyVista will use personal data only in ways that are compatible with and relevant for the purposes for which it was collected or subsequently authorized. EasyVista takes reasonable and appropriate physical, technical, and organizational measures to ensure that personal data is relevant to its intended use, and that it is accurate, complete, reliable, and current. EasyVista will retain the personal data for no longer than is necessary for the purposes for which the personal data was collected or for which it is to be further processed.

EasyVista uses subprocessors to perform some of its services. EasyVista subprocessors enter into a written agreement with EasyVista that includes data privacy and security terms. When the provision of products and services involves the international transfer of EU/EEA personal data to countries, organizations, or territories not acknowledged by the EEA/EU under Article 45 of the GDPR as a safe country with an adequate level of protection, EasyVista will rely on applicable Standard Contractual Clauses as issued by the European Commission to organize such transfers. The list of subprocessors is available on our website or in the data processing agreement.

Data’s subject may contact EasyVista to access their personal data at [email protected]. Upon request, EasyVista will grant reasonable access to personal data. EasyVista will also take reasonable measures to permit data’s subject to access, rectify, erase, restrict processing or delete information that is demonstrated to be inaccurate or incomplete, except where the burden or expense of providing access would be disproportionate to the risks to data’s subject privacy. Furthermore, EasyVista will, upon request of a data’s subject, provide personal data in a structured, commonly used and machine-readable format.

 

EasyVista Websites use “cookies”. A cookie is a small file that an EasyVista Website may send to your browser. This file is then stored on your hard drive. Cookies cannot be used to run programs or deliver viruses to a computer. The cookie saves information regarding your session and account on the EasyVista Website, which the browser passes back to the EasyVista Website’s server. Cookies enable EasyVista to build better websites by recording how and when you use the EasyVista Websites and to better serve you when you return to the EasyVista Websites. Cookies are also used to ensure you do not fill out forms on the EasyVista Websites multiple times. You can set your browser to refuse cookies, however, if you disable the cookies, you will not be able to use the EasyVista Websites in the best conditions.

The EasyVista Websites contain electronic images known as web beacons (sometimes called single-pixel gifs) which may be used in some of EasyVista’s emails to let EasyVista know which emails and links have been opened by recipients. Some of EasyVista’s business partners also employ web beacons that help it better manage content on the EasyVista Websites. However, EasyVista has no access to or control over such web beacons.

The use of cookies by EasyVista’s business partners or service providers is not covered by this Policy. EasyVista does not have access or control over those cookies. EasyVista’s business partners, and service providers use session ID cookies to make it easier for you to navigate the EasyVista Website. Third-party cookies can be disabled via your web browser’s settings.

 

On rare occasions it is necessary to send out a strictly service related announcement. For instance, if the services are temporarily suspended for maintenance, EasyVista might send you an email. Generally, users may not opt-out of these communications. These communications are not promotional in nature.

EasyVista may amend this Policy from time-to-time, consistent with the requirements of the EU GDPR or EU-US Privacy Shield Principles. When EasyVista does update this Policy, it will also revise the “Last Updated” date at the bottom of this Policy. Any material changes to this Policy will also be posted at https://www.easyvista.com/privacy-policy

 

Cookie List

Cookies	Provider	Category	Maximum storage durantion
_gcl_au	easyvista.com	Marketing	3 months
_rdt_uuid	www.easyvista.com	Marketing	3 months
_rdt_uuid	easyvista.com	Marketing	3 months
_ga	easyvista.com	Marketing	2 years
_gid	easyvista.com	Marketing	3 months
_gat	easyvista.com	Marketing	1 day
_gd_visitor	www.easyvista.com	Marketing	2 years
_gd_session	www.easyvista.com	Marketing	1 day
__adroll_consent_params	www.easyvista.com	Marketing	session
_ga_#	easyvista.com	Marketing	2 years
adroll_flgS	s.adroll.com	Marketing	session
_fs_tab_id	edge.fullstory.com	Marketing	session
IDE	doubleclick.net	Marketing	400  days
TESTCOOKIESENABLED	youtube.com	Marketing	1 day
LAST_RESULT_ENTRY_KEY	youtube.com	Marketing	session
YSC	youtube.com	Marketing	session
__Secure-ROLLOUT_TOKEN	youtube.com	Marketing	180 days
VISITOR_INFO1_LIVE	youtube.com	Marketing	180 days
NID	google.com	Marketing	6 months
iU5q-!O9@$	youtube.com	Marketing	session
#-#	youtube.com	Marketing	session
ytidb::LAST_RESULT_ENTRY_KEY	youtube.com	Marketing	Persistent
YtIdbMeta#databases	youtube.com	Marketing	Persistent
LogsDatabaseV2:V#||LogsRequestsStore	youtube.com	Marketing	Persistent
ServiceWorkerLogsDatabase#SWHealthLog	youtube.com	Marketing	Persistent
yt.innertube::nextId	youtube.com	Marketing	Persistent
rp.gif	alb.reddit.com	Marketing	session
v1/beacon/img.gif	b.6sc.co	Marketing	session
collect	google-analytics.com	Marketing	session
__ptq.gif	hubspot.com	Marketing	session
nextId	youtube.com	Marketing	session
requests	youtube.com	Marketing	session
nitroCachedPage	www.easyvista.com	Necessary	session
CookieConsent	www.easyvista.com	Necessary	1 year
__cf_bm	www.easyvista.com	Necessary	1 day
nitro_prefetched_urls	www.easyvista.com	Necessary	session
__cf_bm	info.easyvista.com	Necessary	1 day
_cfuvid	info.easyvista.com	Necessary	session
__cf_bm	hs-scripts.com	Necessary	1 day
__cf_bm	hsadspixel.net	Necessary	1 day
__cf_bm	usemessages.com	Necessary	sessio
__cf_bm	hs-analytics.net	Necessary	1 day
bcookie	linkedin.com	Necessary	1 year
li_gc	linkedin.com	Necessary	180 days
__cf_bm	hs-banner.com	Necessary	1 day
__cf_bm	hsforms.com	Necessary	1 day
_cfuvid	hsforms.com	Necessary	session
__cf_bm	hubspot.com	Necessary	1 day
__cf_bm	hubspot.com	Necessary	1 day
test_cookie	doubleclick.net	Necessary	1 day
__cf_bm	hsleadflows.net	Necessary	1 day
__cf_bm	hscollectedforms.net	Necessary	1 day
elementor	cdn-ilckcpj.nitrocdn.com	Necessary	Persistent
__cf_bm	hubspotvideo.com	Necessary	1 day
__cf_bm	hubspotusercontent-na1.com	Necessary	1 day
__cf_bm	hubspot.net	Necessary	1 day
__cf_bm	hsstatic.net	Necessary	1 day
JSESSIONID	www.businesswire.com	Necessary	session
f5avraaaaaaaaaaaaaaaa_session_	www.businesswire.com	Necessary	Session
ak_bmsc	businesswire.com	Necessary	1 day
JSESSIONID	wiki.easyvista.com	Necessary	session
nitroScrollPos	www.easyvista.com	Preferences	session
wp-wpml_current_language	www.easyvista.com	Preferences	session
messagesUtk	easyvista.com	Preferences	180 days
lidc	linkedin.com	Preferences	1 day
adroll#adroll	www.easyvista.com	Preferences	Persistent
wistia-video-progress-#	www.easyvista.com	Preferences	Persistent
_pk_id#	www.easyvista.com	Statistics	1 year
_pk_ses#	www.easyvista.com	Statistics	1 day
_hjTLDTest	easyvista.com	Statistics	session
_hjSessionUser_#	easyvista.com	Statistics	1 year
_hjSession_#	easyvista.com	Statistics	1 day
__hstc	easyvista.com	Statistics	session
hubspotutk	easyvista.com	Statistics	session
__hssrc	easyvista.com	Statistics	session
__hssc	easyvista.com	Statistics	session
hjViewportId	hotjar.com	Statistics	session
hjActiveViewportIds	hotjar.com	Statistics	Persistent
wistia	www.easyvista.com	Statistics	Persistent
adroll_dqs	s.adroll.com	Unclassified	session
outpost/lead-flows-js/error.gif	exceptions.hs-embed-reporting.com	Unclassified	session

 

 

 

Further information regarding data collection

Controller: EasyVista SAS
10 allée Bienvenue
Immeuble Horizon
93160 NOISY-LE-GRAND

 

Controller representative: Patrice Barbedette, President and CEO

Compliance Officer: Cristina Zenati Costanzo, Global Chief People Officer

DPO: Muriel Gellf, Head of Legal

Contact: [email protected]

Legal basis for the processing: Contract and consent

Recipients or categories of recipients: BtoB managers concerned with ITSM and ITOM software.

Transfer of personal data to a recipient in the United States or in Canada: EU Standard Contractual Clauses

Single entry point: [email protected]

 

Data storage durations:

Contracts duration + 5 years for archiving when required by applicable law)
5 years for inactive data
2 years for applicants
1 year for logs

Data subjects can request any additional information or exercise their rights by contacting EasyVista privacy team at [email protected] or contact the relevant supervisory authority.

Legal notice related to the edition of the website www.easyvista.com

The website is edited by EasyVista SAS
Share capital: 13,078,324 euros
Registration code (R.C.S Bobigny): 347 848 947
VAT identification number: FR95347848947
Headquarters: Immeuble Horizon, 10 allée Bienvenue, 93160 NOISY LE GRAND Cedex – FRANCE
Email: [email protected]
Phone: +33 1 55 85 91 00
Publishing manager: Patrice Barbedette
Hosted by: HubSpot, Inc., 25 First Street, 2nd Floor, Cambridge, MA 02141 USA, +1 888 482 7768

 

Last Updated

January 20, 2025